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Privacy Policy

A legal disclaimer

Last Updated: August 2026

MOYO (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.

Privacy Policy - the basics

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, billing address.

  • Order Information: Product selections, customization details, payment method, transaction history.

  • Technical Information: IP address, browser type, device information, and pages visited.

  • Communication Information: Messages sent through our website, email, or social media.

We do not knowingly collect information from children under 13.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about your order status

  • Provide customer support

  • Improve our website and services

  • Send updates, promotions, or announcements (only if you opt in)

  • Maintain records for business, tax, and legal compliance

We do not sell or share your personal information with third parties for marketing.

 

3. Payment Information

We accept multiple payment methods including card payments, Zelle, cash (local only), and invoicing for organizations.

  • We do not store full credit card numbers on our website.

  • Payments processed through third‑party providers (e.g., Square, Stripe, PayPal) follow their own security standards.

  • Cash and Zelle payments are handled directly and securely.

4. Cookies & Tracking

Our website may use cookies or similar technologies to:

  • Improve site performance

  • Remember your preferences

  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not work properly.

 

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we take privacy seriously and work to keep your information safe.

 

6. Sharing Your Information

We may share information only when necessary:

  • With service providers who help operate our website or process payments

  • With shipping carriers to deliver your order

  • When required by law (e.g., fraud prevention, legal requests)

We never sell your information.


 

7. Your Rights

You may:

  • Request access to the personal information we have about you

  • Ask us to update or correct your information

  • Request deletion of your data (unless we must keep it for legal reasons)

  • Opt out of marketing emails at any time

    8. Third‑Party Links

  • Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

    9. Changes to This Policy

  • We may update this Privacy Policy from time to time. The “Last Updated”
    date will reflect the most recent changes.

    10. Contact Us

  • If you have questions about this Privacy Policy or how your information is handled, contact us at:
    Email: moyocustomcreations@gmail.com
    Phone: 480-779-8688

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